businesses across Kent, London, and the South East.
Stress-Free
expert IT support tailored to your needs, at home or at work.
Same-Day IT Support You Can Trust
Fast, friendly, and reliable computer help for homes and small businesses across Kent, London, and the South East.
Simple, Reliable IT Support across London and South-East
At Our Technician, we provide same-day assistance for all your home and business IT needs. From setting up new devices and installing software to repairing PCs, laptops, and Apple devices, we keep your technology running smoothly. We also offer Wi-Fi troubleshooting, cyber security protection, and full system health checks to make sure your devices are secure and performing at their best.
All services come at a clear, fixed price with complimentary investigations and remote follow-up. No call centres – just friendly, personal service delivered straight to your door.
Services
IT Setup &
Installation
Fast setup, tailored to your specific technical needs.
Cyber Security & Protection
Protecting your devices from online threats.
Health Check & Optimisation
Speed up and optimise sluggish systems.
Repairs &
Fixes
Quick solutions for any hardware or software fault.
Wi-Fi &
Tech Support
Reliable connections and smooth-running software.
Website Design &
Care
Modern websites with secure hosting and care.
Who We Help
Personal IT Support
Friendly, same-day IT help in the comfort of your own home. Whether it’s setting up a new laptop, fixing a slow computer, removing viruses, or getting your iPhone or Wi-Fi running properly, we make technology simple and stress-free. No jargon, no call centres – just personal support you can rely on.
Business IT Support
Reliable IT services tailored to small businesses across Kent, London, and the South East. From installations and repairs to network security, backups, and ongoing support, we keep your systems running smoothly so you can focus on your work. Flexible callouts, expert advice, and cost-effective solutions – your dedicated IT partner without the overhead.
Why Choose Us
Same-day or next-day callouts, 7 days a week
Microsoft & Apple certified specialist
Fixed pricing with no hidden extras
Local, friendly, and personal service
Highly Rated
EXCELLENT
Based on 215 reviews
Posted on Google
Michael P1 October 2026Trustindex verifies that the original source of the review is Google.
James did a great job for me and explained everything when he installed added RAM on my pc, backed up everything and helped with my phone too definitely recommend for IT issues.Posted on Google
Steve Spear30 September 2026Trustindex verifies that the original source of the review is Google.
Excellent job. Saved by phone from a hidden app that had changed the set up of the phone and continually sending me adverts.Posted on Google
Sarah Grant16 September 2026Trustindex verifies that the original source of the review is Google.
James was so helpful with my apple mac issue. I would highly recommend.Posted on Google
Tracey Fawthrop14 September 2026Trustindex verifies that the original source of the review is Google.
The service and efficiency of Our Technician was second to none. I had a list of complex requirements for our new computer, from the size of the case to the number of different USB ports. James ensured it was tailored exactly to what we wanted, the cost was extremely reasonable and he explained every decision along the way. It was fantastic that he came to our home, so there was no effort at all on our part. The best thing was that he mirrored the hard drive of our old computer before upgrading, so our new computer automatically has all the same settings. I would not hesitate to recommend James and feel very comfortable knowing that I can call on him again at any time.Posted on Google
Ben Kinsey9 September 2026Trustindex verifies that the original source of the review is Google.
Great service today, James was so thorough and informative making sure my laptop was ready for final year at uniPosted on Google
Laura Mason1 September 2026Trustindex verifies that the original source of the review is Google.
I would like to say a huge thank you to James Broomfield of Ourtech for his wonderful initiative and generosity. James encourages people to donate their unwanted laptops, which he then refurbishes and gives to schools, youth groups and charities. He recently donated refurbished laptops to the children at Biggin Hill Primary School, and we are incredibly grateful. Like all schools, we invest in technology to support learning, but having additional resources available to our pupils is a wonderful benefit. What makes James’s work particularly special is that he is taking technology that might otherwise go to waste and giving it a new life where it can make a real difference to children and young people. As Chair of Governors, I would like to thank James personally, on behalf of our pupils, staff, governors and the wider Biggin Hill Primary School community. His kindness, generosity and commitment to helping local children is hugely appreciated. Thank you, James, for making such a positive difference. It is fantastic to see someone using their expertise and initiative to give something back to the community.Posted on Google
A H1 September 2026Trustindex verifies that the original source of the review is Google.
James was very good and fixed my PC. All working again now.Posted on Google
Malcolm Stoodley31 August 2026Trustindex verifies that the original source of the review is Google.
As always James worked his IT magic. Politely, on time and for a very reasonable price.Posted on Google
Richard bidder28 August 2026Trustindex verifies that the original source of the review is Google.
Great service - thank you James!Posted on Google
Julie Covill28 August 2026Trustindex verifies that the original source of the review is Google.
James had made a huge difference at CASPA, a fabulous charity that supports autistic people and their families, by donating refurbished laptops so that our program managers can manage deliver CASPA clubs and activities. A true community hero! Thanks James 🤩
Recognised for Service