Same-Day IT Support You Can Trust
Fast, friendly, and reliable computer help for homes and small
businesses across Kent, London, and the South East.
Making Technology Simple &
Stress-Free
From setup and repairs to cyber security and Wi-Fi troubleshooting –
expert IT support tailored to your needs, at home or at work.
James

Same-Day IT Support You Can Trust

Fast, friendly, and reliable computer help for homes and small businesses across Kent, London, and the South East.

Simple, Reliable IT Support across London and South-East

At Our Technician, we provide same-day assistance for all your home and business IT needs. From setting up new devices and installing software to repairing PCs, laptops, and Apple devices, we keep your technology running smoothly. We also offer Wi-Fi troubleshooting, cyber security protection, and full system health checks to make sure your devices are secure and performing at their best.

All services come at a clear, fixed price with complimentary investigations and remote follow-up. No call centres – just friendly, personal service delivered straight to your door.

Services

IT Setup &
Installation

Fast setup, tailored to your specific technical needs.

Cyber Security & Protection

Protecting your devices from online threats.

Health Check & Optimisation

Speed up and optimise sluggish systems.

Repairs &
Fixes

Quick solutions for any hardware or software fault.

Wi-Fi &
Tech Support

Reliable connections and smooth-running software.

Website Design &
Care

Modern websites with secure hosting and care.

Why Choose Us

Same-day or next-day callouts, 7 days a week

Microsoft & Apple certified specialist

Fixed pricing with no hidden extras

Local, friendly, and personal service

Highly Rated

Posted on Google Google
Laura Mason
1 September 2026
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I would like to say a huge thank you to James Broomfield of Ourtech for his wonderful initiative and generosity. James encourages people to donate their unwanted laptops, which he then refurbishes and gives to schools, youth groups and charities. He recently donated refurbished laptops to the children at Biggin Hill Primary School, and we are incredibly grateful. Like all schools, we invest in technology to support learning, but having additional resources available to our pupils is a wonderful benefit. What makes James’s work particularly special is that he is taking technology that might otherwise go to waste and giving it a new life where it can make a real difference to children and young people. As Chair of Governors, I would like to thank James personally, on behalf of our pupils, staff, governors and the wider Biggin Hill Primary School community. His kindness, generosity and commitment to helping local children is hugely appreciated. Thank you, James, for making such a positive difference. It is fantastic to see someone using their expertise and initiative to give something back to the community.
Posted on Google Google
Malcolm Stoodley
31 August 2026
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As always James worked his IT magic. Politely, on time and for a very reasonable price.
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Richard bidder
28 August 2026
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Great service - thank you James!
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Julie Covill
28 August 2026
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James had made a huge difference at CASPA, a fabulous charity that supports autistic people and their families, by donating refurbished laptops so that our program managers can manage deliver CASPA clubs and activities. A true community hero! Thanks James 🤩
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Nicola TUNSTEAD
24 August 2026
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James is now my go to for any IT issues! He is very knowledgeable and explains what he's done when repairing my laptop (it was fascinating to see liquid metal)! 5* - would highly recommend!
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Steve Francis
26 June 2026
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James was pleasure to deal with diagnosed and sorted my problem quickly, more than pleased and would happily recommend.
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Margaret Collins
12 April 2026
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Totally understands what is needed, carefully explaining processes, will call any time for computer or mobiles
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Mamta Gupta
27 March 2026
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James is just wonderful! He has been helping me with my IT for a few years now and he is a Godsend. He has helped me change the set up of my home office IT system and provided sounds and cost effective solutions for me. He is very personable, dependable, professional and hard-working. His work is reasonably priced. He also helps with remote queries and does his best to ensure he gets back to you within a reasonable timeframe. Excellent service! Highly highly recommend!!
Posted on Google Google
Ana Moisin
20 March 2026
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We had a great experience with James at Our Technician - Computer Support. He cleaned 3 laptops for our business last week and the improvement has been noticeable straight away. Professional, efficient, and easy to deal with. We will definitely be using him again. Highly recommended!
James
Years of Experience
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Customers Helped
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IT Installations
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IT repairs
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Verified for Your Peace of Mind

Accredited & Certified

Recognised for Service

Corporate LiveWire Global Award
The ABBBAS Winner 2023
Prestige Awards
FSB Service Excellence Award
The ABBBAS Finalist 2024

Get in Touch Today

Send us your details and we’ll get back to you with fast, friendly IT support.

Supporting CASPA

Our Technician proudly supports CASPA – an award-winning charity that encourages autistic pride and supports autistic individuals to learn life skills, self-advocate and make safe and inclusive community connections.