Same-Day IT Support You Can Trust
Fast, friendly, and reliable computer help for homes and small
businesses across Kent, London, and the South East.
Making Technology Simple &
Stress-Free
From setup and repairs to cyber security and Wi-Fi troubleshooting –
expert IT support tailored to your needs, at home or at work.
James

Same-Day IT Support You Can Trust

Fast, friendly, and reliable computer help for homes and small businesses across Kent, London, and the South East.

Simple, Reliable IT Support across London and South-East

At Our Technician, we provide same-day assistance for all your home and business IT needs. From setting up new devices and installing software to repairing PCs, laptops, and Apple devices, we keep your technology running smoothly. We also offer Wi-Fi troubleshooting, cyber security protection, and full system health checks to make sure your devices are secure and performing at their best.

All services come at a clear, fixed price with complimentary investigations and remote follow-up. No call centres – just friendly, personal service delivered straight to your door.

Services

IT Setup &
Installation

Fast setup, tailored to your specific technical needs.

Cyber Security & Protection

Protecting your devices from online threats.

Health Check & Optimisation

Speed up and optimise sluggish systems.

Repairs &
Fixes

Quick solutions for any hardware or software fault.

Wi-Fi &
Tech Support

Reliable connections and smooth-running software.

Website Design &
Care

Modern websites with secure hosting and care.

Why Choose Us

Same-day or next-day callouts, 7 days a week

Microsoft & Apple certified specialist

Fixed pricing with no hidden extras

Local, friendly, and personal service

Highly Rated

Posted on Google Google
Michael P
1 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
James did a great job for me and explained everything when he installed added RAM on my pc, backed up everything and helped with my phone too definitely recommend for IT issues.
Posted on Google Google
Steve Spear
30 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent job. Saved by phone from a hidden app that had changed the set up of the phone and continually sending me adverts.
Posted on Google Google
Sarah Grant
16 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
James was so helpful with my apple mac issue. I would highly recommend.
Posted on Google Google
Tracey Fawthrop
14 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The service and efficiency of Our Technician was second to none. I had a list of complex requirements for our new computer, from the size of the case to the number of different USB ports. James ensured it was tailored exactly to what we wanted, the cost was extremely reasonable and he explained every decision along the way. It was fantastic that he came to our home, so there was no effort at all on our part. The best thing was that he mirrored the hard drive of our old computer before upgrading, so our new computer automatically has all the same settings. I would not hesitate to recommend James and feel very comfortable knowing that I can call on him again at any time.
Posted on Google Google
Ben Kinsey
9 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service today, James was so thorough and informative making sure my laptop was ready for final year at uni
Posted on Google Google
Laura Mason
1 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I would like to say a huge thank you to James Broomfield of Ourtech for his wonderful initiative and generosity. James encourages people to donate their unwanted laptops, which he then refurbishes and gives to schools, youth groups and charities. He recently donated refurbished laptops to the children at Biggin Hill Primary School, and we are incredibly grateful. Like all schools, we invest in technology to support learning, but having additional resources available to our pupils is a wonderful benefit. What makes James’s work particularly special is that he is taking technology that might otherwise go to waste and giving it a new life where it can make a real difference to children and young people. As Chair of Governors, I would like to thank James personally, on behalf of our pupils, staff, governors and the wider Biggin Hill Primary School community. His kindness, generosity and commitment to helping local children is hugely appreciated. Thank you, James, for making such a positive difference. It is fantastic to see someone using their expertise and initiative to give something back to the community.
Posted on Google Google
A H
1 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
James was very good and fixed my PC. All working again now.
Posted on Google Google
Malcolm Stoodley
31 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
As always James worked his IT magic. Politely, on time and for a very reasonable price.
Posted on Google Google
Richard bidder
28 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service - thank you James!
Posted on Google Google
Julie Covill
28 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
James had made a huge difference at CASPA, a fabulous charity that supports autistic people and their families, by donating refurbished laptops so that our program managers can manage deliver CASPA clubs and activities. A true community hero! Thanks James 🤩
James
Years of Experience
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Customers Helped
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IT Installations
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IT repairs
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Verified for Your Peace of Mind

Accredited & Certified

Recognised for Service

Corporate LiveWire Global Award
The ABBBAS Winner 2023
Prestige Awards
FSB Service Excellence Award
The ABBBAS Finalist 2024

Get in Touch Today

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Supporting CASPA

Our Technician proudly supports CASPA – an award-winning charity that encourages autistic pride and supports autistic individuals to learn life skills, self-advocate and make safe and inclusive community connections.