businesses across Kent, London, and the South East.
Stress-Free
expert IT support tailored to your needs, at home or at work.
Same-Day IT Support You Can Trust
Fast, friendly, and reliable computer help for homes and small businesses across Kent, London, and the South East.
Simple, Reliable IT Support across London and South-East
At Our Technician, we provide same-day assistance for all your home and business IT needs. From setting up new devices and installing software to repairing PCs, laptops, and Apple devices, we keep your technology running smoothly. We also offer Wi-Fi troubleshooting, cyber security protection, and full system health checks to make sure your devices are secure and performing at their best.
All services come at a clear, fixed price with complimentary investigations and remote follow-up. No call centres – just friendly, personal service delivered straight to your door.
Services
IT Setup &
Installation
Fast setup, tailored to your specific technical needs.
Cyber Security & Protection
Protecting your devices from online threats.
Health Check & Optimisation
Speed up and optimise sluggish systems.
Repairs &
Fixes
Quick solutions for any hardware or software fault.
Wi-Fi &
Tech Support
Reliable connections and smooth-running software.
Website Design &
Care
Modern websites with secure hosting and care.
Who We Help
Personal IT Support
Friendly, same-day IT help in the comfort of your own home. Whether it’s setting up a new laptop, fixing a slow computer, removing viruses, or getting your iPhone or Wi-Fi running properly, we make technology simple and stress-free. No jargon, no call centres – just personal support you can rely on.
Business IT Support
Reliable IT services tailored to small businesses across Kent, London, and the South East. From installations and repairs to network security, backups, and ongoing support, we keep your systems running smoothly so you can focus on your work. Flexible callouts, expert advice, and cost-effective solutions – your dedicated IT partner without the overhead.
Why Choose Us
Same-day or next-day callouts, 7 days a week
Microsoft & Apple certified specialist
Fixed pricing with no hidden extras
Local, friendly, and personal service
Highly Rated
EXCELLENT Based on 201 reviews Posted on Mamta Gupta27 March 2026Trustindex verifies that the original source of the review is Google. James is just wonderful! He has been helping me with my IT for a few years now and he is a Godsend. He has helped me change the set up of my home office IT system and provided sounds and cost effective solutions for me. He is very personable, dependable, professional and hard-working. His work is reasonably priced. He also helps with remote queries and does his best to ensure he gets back to you within a reasonable timeframe. Excellent service! Highly highly recommend!!Posted on Ana Moisin20 March 2026Trustindex verifies that the original source of the review is Google. We had a great experience with James at Our Technician - Computer Support. He cleaned 3 laptops for our business last week and the improvement has been noticeable straight away. Professional, efficient, and easy to deal with. We will definitely be using him again. Highly recommended!Posted on Pitter Patter Baby Gifts23 February 2026Trustindex verifies that the original source of the review is Google. James was fantastic to work with. He was very knowledgeable, friendly, and took the time to explain everything clearly. Not only did he address my immediate issue, but he also suggested practical ideas for backing up my network and helped implement them on the spot. I really appreciated his proactive approach and professionalism. Highly recommend his services!Posted on John Hughes21 December 2025Trustindex verifies that the original source of the review is Google. He is always helpful, even with minor queries in between visits. I have always be happy with everything he has done for me and have recommended him to others. Always been able to resolve any problems I have hadPosted on Martin Fischer13 December 2025Trustindex verifies that the original source of the review is Google. Rapid response, sorts it, very fair pricesPosted on Mark Dixon13 December 2025Trustindex verifies that the original source of the review is Google. Excellent service and sorted my laptop which was not starting up correctly. Arrived promptly, decent price and knowledgeable. Would recommend.Posted on Victoria Lewis13 December 2025Trustindex verifies that the original source of the review is Google. James supplied and set up my new HP laptop and I would and do 100% recommend him. He provides an old-fashioned, caring, complete service, explaining options, adapting to individual needs and providing all that with great communication. He set up everything in my own home so that I could seamlessly go from using my old computer to my new one. The aftercare is also second-to-none with prompt, helpful answers to any questions or concerns for as long as I need - another rarity in our current times. I completely trust his knowledge, expertise and support and what a joy to be dealing directly with one trustworthy person who is a pleasure to speak with. His service is worth every penny.Posted on lyn Peters12 December 2025Trustindex verifies that the original source of the review is Google. Superb service . James is so helpful and I totally recommend his companyPosted on Maggie Humm11 December 2025Trustindex verifies that the original source of the review is Google. Our Tech (James Broomfield) is a highly experienced and full trustworthy computer expert. I recommend him for any job and have been very fortunate to have him repair a desktop and replace another very efficientlyPosted on Kate French11 December 2025Trustindex verifies that the original source of the review is Google. I have been using James for many years for all of our IT needs. He is very professional and patient in explaining things.
Recognised for Service