Business IT Support Services | Reliable IT Solutions for Small Businesses

Keeping Your Business Running Smoothly

Dependable IT support for small businesses – from installations and repairs to security and Wi-Fi solutions.

Reliable IT for Your Business

When technology goes down, so does productivity – and no business can afford wasted time. At Our Technician, we provide dependable IT support designed specifically for small businesses across Kent, London, and the South East. Whether you need help setting up new computers, installing business software, or troubleshooting Wi-Fi and network issues, we make sure your systems run smoothly so your team can stay focused on what they do best.

Our services include PC and Apple device repairs, cyber security and data protection, full system health checks, and preventative maintenance to stop problems before they happen. We also provide ongoing advice to help you get the most out of your technology, from improving speed and security to ensuring you have the right tools in place for growth. With clear, fixed pricing and no hidden extras, you can plan your IT costs with confidence.

Your On-Call IT Department

Think of us as your dedicated IT team – without the overheads. We offer same-day or next-day callouts, 7 days a week, ensuring problems are solved quickly and downtime is kept to a minimum. Every solution is tailored to your business, whether that means protecting sensitive data, keeping networks secure, supporting remote workers, or providing straightforward, jargon-free advice to your staff.

Our technicians are Microsoft and Apple certified, bringing years of hands-on experience to every visit and giving you confidence that your business systems are in expert hands. We also understand that no two businesses are the same, so we take the time to understand your priorities and build support around them.

With Our Technician, you don’t just get one-off fixes – you gain a proactive IT partner committed to keeping your business connected, secure, and productive, both now and as you grow.

Services

IT Setup &
Installation

Fast setup, tailored to your specific technical needs.

Cyber Security & Protection

Protecting your devices from online threats.

Health Check & Optimisation

Speed up and optimise sluggish systems.

Repairs &
Fixes

Quick solutions for any hardware or software fault.

Windows & Apple Support

Expert help for all Apple and Windows devices.

Wi-Fi &
Tech Support

Reliable connections and smooth-running software.

Highly Rated

      EXCELLENT  
   Based on 209 reviews 
    
 
 
 
   
 
 
       Posted on Google  
    Laura Mason 
 1 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. I would like to say a huge thank you to James Broomfield of Ourtech for his wonderful initiative and generosity. James encourages people to donate their unwanted laptops, which he then refurbishes and gives to schools, youth groups and charities. He recently donated refurbished laptops to the children at Biggin Hill Primary School, and we are incredibly grateful. Like all schools, we invest in technology to support learning, but having additional resources available to our pupils is a wonderful benefit. What makes James’s work particularly special is that he is taking technology that might otherwise go to waste and giving it a new life where it can make a real difference to children and young people. As Chair of Governors, I would like to thank James personally, on behalf of our pupils, staff, governors and the wider Biggin Hill Primary School community. His kindness, generosity and commitment to helping local children is hugely appreciated. Thank you, James, for making such a positive difference. It is fantastic to see someone using their expertise and initiative to give something back to the community.
  
 
      Posted on Google  
    Malcolm Stoodley 
 31 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. As always James worked his IT magic. Politely, on time and for a very reasonable price.
  
 
      Posted on Google  
    Richard bidder 
 28 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. Great service - thank you James!
  
 
      Posted on Google  
    Julie Covill 
 28 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. James had made a huge difference at CASPA, a fabulous charity that supports autistic people and their families, by donating refurbished laptops so that our program managers can manage deliver CASPA  clubs and activities.  A true community hero! Thanks James 🤩
  
 
      Posted on Google  
    Nicola TUNSTEAD 
 24 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. James is now my go to for any IT issues!  He is very knowledgeable and explains what he's done when repairing my laptop (it was fascinating to see liquid metal)! 5* - would highly recommend!
  
 
      Posted on Google  
    Steve Francis 
 26 June 2026
 
 
 Trustindex verifies that the original source of the review is Google. James was pleasure to deal with diagnosed and sorted my problem quickly, more than pleased and would happily recommend.
  
 
      Posted on Google  
    Margaret Collins 
 12 April 2026
 
 
 Trustindex verifies that the original source of the review is Google. Totally understands what is needed, carefully explaining processes,  will call any time for computer or mobiles
  
 
      Posted on Google  
    Mamta Gupta 
 27 March 2026
 
 
 Trustindex verifies that the original source of the review is Google. James is just wonderful! He has been helping me with my IT for a few years now and he is a Godsend. He has helped me change the set up of my home office IT system and provided sounds and cost effective solutions for me. He is very personable, dependable, professional and hard-working. His work is reasonably priced. He also helps with remote queries and does his best to ensure he gets back to you within a reasonable timeframe. Excellent service! Highly highly recommend!!
  
 
      Posted on Google  
    Ana Moisin 
 20 March 2026
 
 
 Trustindex verifies that the original source of the review is Google. We had a great experience with James at Our Technician - Computer Support. He cleaned 3 laptops for our business last week and the improvement has been noticeable straight away. Professional, efficient, and easy to deal with. We will definitely be using him again. Highly recommended!

Keeping Your Business Running Smoothly

Dependable IT support for small businesses – from installations and repairs to security and Wi-Fi solutions.

Reliable IT for Your Business

Your On-Call IT Department