IT Help at Home Made Simple
Fast, friendly support for all your personal devices – from setup and repairs to Wi-Fi and security.
Friendly IT Support for Your Personal Needs
Technology plays a big part in everyday life, whether it’s keeping in touch with friends and family, working from home, online shopping, or streaming your favourite shows. When something goes wrong, it can cause real stress and disruption. That’s where Our Technician steps in. We provide fast, same-day IT support in the comfort of your own home, taking the hassle out of technology problems and making sure everything runs as it should.
Our services cover everything from setting up brand new laptops, tablets, and printers to transferring files, configuring email accounts, and connecting devices to your home Wi-Fi. If your computer is slow, we’ll carry out a full health check, remove viruses or unwanted files, and get it running like new. We also specialise in both Apple and Windows devices, meaning we can help with iMacs, MacBooks, iPhones, iPads, PCs, and laptops – all with the same friendly, personal service.
Whether you’re looking for tuition to build your confidence, need urgent help with repairs, or simply want reassurance that your technology is safe and secure, we’re here to make it simple and stress-free.
Support You Can Rely On
Our personal IT service is designed to give you complete peace of mind. Every visit is handled by a friendly, experienced technician who takes the time to listen, explain, and find the right solution for your situation. Services include computer repairs, virus removal, software installation, Wi-Fi troubleshooting, and full system tune-ups, all delivered at a fixed price with no hidden extras.
We also provide patient one-to-one tuition, so you can learn how to use your devices with confidence – whether it’s sending photos to family, backing up important files, or exploring new apps. With Our Technician, there are no call centres, long waits, or confusing processes – just straightforward, reliable support from a trusted local expert.
Our aim is to ensure your technology works for you, so you can spend more time enjoying it and less time worrying about it.
Services
IT Setup &
Installation
Fast setup, tailored to your specific technical needs.
Cyber Security & Protection
Protecting your devices from online threats.
Health Check & Optimisation
Speed up and optimise sluggish systems.
Repairs &
Fixes
Quick solutions for any hardware or software fault.
Windows & Apple Support
Expert help for all Apple and Windows devices.
Wi-Fi &
Tech Support
Reliable connections and smooth-running software.
Highly Rated
EXCELLENT Based on 198 reviews Posted on John Hughes21 December 2025Trustindex verifies that the original source of the review is Google. He is always helpful, even with minor queries in between visits. I have always be happy with everything he has done for me and have recommended him to others. Always been able to resolve any problems I have hadPosted on Martin Fischer13 December 2025Trustindex verifies that the original source of the review is Google. Rapid response, sorts it, very fair pricesPosted on Mark Dixon13 December 2025Trustindex verifies that the original source of the review is Google. Excellent service and sorted my laptop which was not starting up correctly. Arrived promptly, decent price and knowledgeable. Would recommend.Posted on Victoria Lewis13 December 2025Trustindex verifies that the original source of the review is Google. James supplied and set up my new HP laptop and I would and do 100% recommend him. He provides an old-fashioned, caring, complete service, explaining options, adapting to individual needs and providing all that with great communication. He set up everything in my own home so that I could seamlessly go from using my old computer to my new one. The aftercare is also second-to-none with prompt, helpful answers to any questions or concerns for as long as I need - another rarity in our current times. I completely trust his knowledge, expertise and support and what a joy to be dealing directly with one trustworthy person who is a pleasure to speak with. His service is worth every penny.Posted on lyn Peters12 December 2025Trustindex verifies that the original source of the review is Google. Superb service . James is so helpful and I totally recommend his companyPosted on Maggie Humm11 December 2025Trustindex verifies that the original source of the review is Google. Our Tech (James Broomfield) is a highly experienced and full trustworthy computer expert. I recommend him for any job and have been very fortunate to have him repair a desktop and replace another very efficientlyPosted on Kate French11 December 2025Trustindex verifies that the original source of the review is Google. I have been using James for many years for all of our IT needs. He is very professional and patient in explaining things.Posted on Jeff Riley11 December 2025Trustindex verifies that the original source of the review is Google. Have used James for many years and can highly recommend him.Posted on Susan Powell11 December 2025Trustindex verifies that the original source of the review is Google. As a relatively ‘mature’ novice I have found James to be an excellent and knowledgeable support and teacher who I have relied on for several years. He responds quickly to queries and problems and explains what needs to be done in ways I can understand and learn from, which is important and helpful for someone such as myself. I've always found James to be a personable, reliable, and effective technical support specialist who I would recommend without reservation. He provides fantastic customer service and excellent value for money. Thank you James at Our Tech.Posted on Sylvia Mann10 December 2025Trustindex verifies that the original source of the review is Google. James is a consummate professional dedicated to the work he does. Nothing is too much trouble and he goes about his business in a calm and efficient manner. I would never hesitate to recommend him - in fact, I already have!