Personal IT Support | Same-Day Home Computer & Device Help

IT Help at Home Made Simple

Fast, friendly support for all your personal devices – from setup and repairs to Wi-Fi and security.

Friendly IT Support for Your Personal Needs

Technology plays a big part in everyday life, whether it’s keeping in touch with friends and family, working from home, online shopping, or streaming your favourite shows. When something goes wrong, it can cause real stress and disruption. That’s where Our Technician steps in. We provide fast, same-day IT support in the comfort of your own home, taking the hassle out of technology problems and making sure everything runs as it should.

Our services cover everything from setting up brand new laptops, tablets, and printers to transferring files, configuring email accounts, and connecting devices to your home Wi-Fi. If your computer is slow, we’ll carry out a full health check, remove viruses or unwanted files, and get it running like new. We also specialise in both Apple and Windows devices, meaning we can help with iMacs, MacBooks, iPhones, iPads, PCs, and laptops – all with the same friendly, personal service.

Whether you’re looking for tuition to build your confidence, need urgent help with repairs, or simply want reassurance that your technology is safe and secure, we’re here to make it simple and stress-free.

Support You Can Rely On

Our personal IT service is designed to give you complete peace of mind. Every visit is handled by a friendly, experienced technician who takes the time to listen, explain, and find the right solution for your situation. Services include computer repairs, virus removal, software installation, Wi-Fi troubleshooting, and full system tune-ups, all delivered at a fixed price with no hidden extras.

We also provide patient one-to-one tuition, so you can learn how to use your devices with confidence – whether it’s sending photos to family, backing up important files, or exploring new apps. With Our Technician, there are no call centres, long waits, or confusing processes – just straightforward, reliable support from a trusted local expert.

Our aim is to ensure your technology works for you, so you can spend more time enjoying it and less time worrying about it.

Services

IT Setup &
Installation

Fast setup, tailored to your specific technical needs.

Cyber Security & Protection

Protecting your devices from online threats.

Health Check & Optimisation

Speed up and optimise sluggish systems.

Repairs &
Fixes

Quick solutions for any hardware or software fault.

Windows & Apple Support

Expert help for all Apple and Windows devices.

Wi-Fi &
Tech Support

Reliable connections and smooth-running software.

Highly Rated

      EXCELLENT  
   Based on 215 reviews 
    
 
 
 
   
 
 
       Posted on Google  
    Michael P 
 1 October 2026
 
 
 Trustindex verifies that the original source of the review is Google. James did a great job for me and explained everything when he installed added RAM on my pc, backed up everything and helped with my phone too definitely recommend for IT issues.
  
 
      Posted on Google  
    Steve Spear 
 30 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. Excellent job. Saved by phone from a hidden app that had changed the set up of the phone and continually sending me adverts.
  
 
      Posted on Google  
    Sarah Grant 
 16 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. James was so helpful with my apple mac issue.
I would highly recommend.
  
 
      Posted on Google  
    Tracey Fawthrop 
 14 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. The service and efficiency of Our Technician was second to none. I had a list of complex requirements for our new computer, from the size of the case to the number of different USB ports. James ensured it was tailored exactly to what we wanted, the cost was extremely reasonable and he explained every decision along the way.
It was fantastic that he came to our home, so there was no effort at all on our part.
The best thing was that he mirrored the hard drive of our old computer before upgrading, so our new computer automatically has all the same settings.
I would not hesitate to recommend James and feel very comfortable knowing that I can call on him again at any time.
  
 
      Posted on Google  
    Ben Kinsey 
 9 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. Great service today, James was so thorough and informative making sure my laptop was ready for final year at uni
  
 
      Posted on Google  
    Laura Mason 
 1 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. I would like to say a huge thank you to James Broomfield of Ourtech for his wonderful initiative and generosity.

James encourages people to donate their unwanted laptops, which he then refurbishes and gives to schools, youth groups and charities. He recently donated refurbished laptops to the children at Biggin Hill Primary School, and we are incredibly grateful.

Like all schools, we invest in technology to support learning, but having additional resources available to our pupils is a wonderful benefit. What makes James’s work particularly special is that he is taking technology that might otherwise go to waste and giving it a new life where it can make a real difference to children and young people.

As Chair of Governors, I would like to thank James personally, on behalf of our pupils, staff, governors and the wider Biggin Hill Primary School community. His kindness, generosity and commitment to helping local children is hugely appreciated.

Thank you, James, for making such a positive difference. It is fantastic to see someone using their expertise and initiative to give something back to the community.
  
 
      Posted on Google  
    A H 
 1 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. James was very good and fixed my PC. All working again now.
  
 
      Posted on Google  
    Malcolm Stoodley 
 31 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. As always James worked his IT magic. Politely, on time and for a very reasonable price.
  
 
      Posted on Google  
    Richard bidder 
 28 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. Great service - thank you James!
  
 
      Posted on Google  
    Julie Covill 
 28 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. James had made a huge difference at CASPA, a fabulous charity that supports autistic people and their families, by donating refurbished laptops so that our program managers can manage deliver CASPA  clubs and activities.  A true community hero! Thanks James 🤩

IT Help at Home Made Simple

Fast, friendly support for all your personal devices – from setup and repairs to Wi-Fi and security.

Friendly IT Support for Your Personal Needs

Support You Can Rely On