Keeping Your Business Running Smoothly
Dependable IT support for small businesses – from installations and repairs to security and Wi-Fi solutions.
Reliable IT for Your Business
When technology goes down, so does productivity – and no business can afford wasted time. At Our Technician, we provide dependable IT support designed specifically for small businesses across Kent, London, and the South East. Whether you need help setting up new computers, installing business software, or troubleshooting Wi-Fi and network issues, we make sure your systems run smoothly so your team can stay focused on what they do best.
Our services include PC and Apple device repairs, cyber security and data protection, full system health checks, and preventative maintenance to stop problems before they happen. We also provide ongoing advice to help you get the most out of your technology, from improving speed and security to ensuring you have the right tools in place for growth. With clear, fixed pricing and no hidden extras, you can plan your IT costs with confidence.
Your On-Call IT Department
Think of us as your dedicated IT team – without the overheads. We offer same-day or next-day callouts, 7 days a week, ensuring problems are solved quickly and downtime is kept to a minimum. Every solution is tailored to your business, whether that means protecting sensitive data, keeping networks secure, supporting remote workers, or providing straightforward, jargon-free advice to your staff.
Our technicians are Microsoft and Apple certified, bringing years of hands-on experience to every visit and giving you confidence that your business systems are in expert hands. We also understand that no two businesses are the same, so we take the time to understand your priorities and build support around them.
With Our Technician, you don’t just get one-off fixes – you gain a proactive IT partner committed to keeping your business connected, secure, and productive, both now and as you grow.
Services
IT Setup &
Installation
Fast setup, tailored to your specific technical needs.
Cyber Security & Protection
Protecting your devices from online threats.
Health Check & Optimisation
Speed up and optimise sluggish systems.
Repairs &
Fixes
Quick solutions for any hardware or software fault.
Windows & Apple Support
Expert help for all Apple and Windows devices.
Wi-Fi &
Tech Support
Reliable connections and smooth-running software.
Highly Rated
EXCELLENT Based on 201 reviews Posted on Mamta Gupta27 March 2026Trustindex verifies that the original source of the review is Google. James is just wonderful! He has been helping me with my IT for a few years now and he is a Godsend. He has helped me change the set up of my home office IT system and provided sounds and cost effective solutions for me. He is very personable, dependable, professional and hard-working. His work is reasonably priced. He also helps with remote queries and does his best to ensure he gets back to you within a reasonable timeframe. Excellent service! Highly highly recommend!!Posted on Ana Moisin20 March 2026Trustindex verifies that the original source of the review is Google. We had a great experience with James at Our Technician - Computer Support. He cleaned 3 laptops for our business last week and the improvement has been noticeable straight away. Professional, efficient, and easy to deal with. We will definitely be using him again. Highly recommended!Posted on Pitter Patter Baby Gifts23 February 2026Trustindex verifies that the original source of the review is Google. James was fantastic to work with. He was very knowledgeable, friendly, and took the time to explain everything clearly. Not only did he address my immediate issue, but he also suggested practical ideas for backing up my network and helped implement them on the spot. I really appreciated his proactive approach and professionalism. Highly recommend his services!Posted on John Hughes21 December 2025Trustindex verifies that the original source of the review is Google. He is always helpful, even with minor queries in between visits. I have always be happy with everything he has done for me and have recommended him to others. Always been able to resolve any problems I have hadPosted on Martin Fischer13 December 2025Trustindex verifies that the original source of the review is Google. Rapid response, sorts it, very fair pricesPosted on Mark Dixon13 December 2025Trustindex verifies that the original source of the review is Google. Excellent service and sorted my laptop which was not starting up correctly. Arrived promptly, decent price and knowledgeable. Would recommend.Posted on Victoria Lewis13 December 2025Trustindex verifies that the original source of the review is Google. James supplied and set up my new HP laptop and I would and do 100% recommend him. He provides an old-fashioned, caring, complete service, explaining options, adapting to individual needs and providing all that with great communication. He set up everything in my own home so that I could seamlessly go from using my old computer to my new one. The aftercare is also second-to-none with prompt, helpful answers to any questions or concerns for as long as I need - another rarity in our current times. I completely trust his knowledge, expertise and support and what a joy to be dealing directly with one trustworthy person who is a pleasure to speak with. His service is worth every penny.Posted on lyn Peters12 December 2025Trustindex verifies that the original source of the review is Google. Superb service . James is so helpful and I totally recommend his companyPosted on Maggie Humm11 December 2025Trustindex verifies that the original source of the review is Google. Our Tech (James Broomfield) is a highly experienced and full trustworthy computer expert. I recommend him for any job and have been very fortunate to have him repair a desktop and replace another very efficientlyPosted on Kate French11 December 2025Trustindex verifies that the original source of the review is Google. I have been using James for many years for all of our IT needs. He is very professional and patient in explaining things.